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Unable to do offsite backup error= block db.init error initializing bptree

O backup não foi concluído e mostrou esse erro, siga esses passos (Texto em Inglês, retirado do fórum da base de conhecimento da Ahsay)

Product Version:
AhsayOBM / AhsayACB: 7.3.2.0 or above
OS: All platforms

Problem Description:
When performing a backup of any type, the following error message is received in the backup report:

 No.  Type  Timestamp  Log
 *  info  YYYY/MM/DD  hh:mm:ss  Start running pre-commands
 *  …  …  …
 *  erro  YYYY/MM/DD  hh:mm:ss  Unable to do backup, Error= [BlockDB.init] Error
initializing bptree
 *  …  …  …

Cause:
This issue can occurs if the index file on the client computer is corrupted.

For example, if the previous backup job was ended abruptly (e.g. client computer crash, application crash) resulting in the index file being corrupted.

Resolution:
To resolve the issue, manually delete the index files on the client computer:

  1. Stop all running backup / restore jobs.
  2. Ensure that the software client user interface is not opened.
  3. Delete the contents from the temporary directory configured for the affected backup set:%Temp_Folder%\%backupset_id%\OBS@idNote: %Temp_Folder% is the temporary directory configured for the affected backup set.
  4. Login to the Software client application to start another backup job afterward.
Atualizado em março 8, 2018

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